FAQ

FAQ

GENERAL QUESTIONS:

 

1. WHERE CAN I PURCHASE GARTHOMES PRODUCTS?

You can purchase Garthomes products directly from our website https://garthomes.com/ or from select retail partners.

 

2. DO YOU SHIP INTERNATIONALLY?

Yes, we ship internationally to select countries. Please refer to our Shipping Policy for more information.

 

3. HOW CAN I TRACK MY ORDER?

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment.

 

4. WHAT IS YOUR RETURN POLICY?

We offer a 30-day return policy for unused items. Please refer to our Return and Refund Policy for detailed instructions on how to initiate a return.

 

 

ORDERING AND PAYMENT:

1. WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Calpak Bags gift cards.

 

2. DO YOU OFFER GIFT WRAPPING?

At this time, we do not offer gift wrapping services. However, our products come packaged in branded packaging, making them perfect for gifting.

 

3. CAN I CANCEL OR MODIFY MY ORDER AFTER IT HAS BEEN PLACED?

Please contact our customer service team as soon as possible if you need to cancel or modify your order. Once an order has been processed and shipped, we are unable to make changes.

 

CONTACT US:

If you have any other questions or concerns not addressed in this FAQ, please don't hesitate to contact our customer service team:

Email: contact@garthomes.com or hello@garthomes.com
Phone Number: +1 464-266-3383

Customer Support Number : +1 409-409-3680